Introduction
At Namo Kashi Travel Agency, we are committed to protecting your privacy and ensuring that your personal information is safe with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or book with us.

1. Information We Collect

To provide you with our travel services, we may collect the following types of information:

• Personal Identifiers: Your name, email address, phone number, physical address, and identification documents (e.g., ID proof for bookings).

• Travel Details: Your travel preferences, booking history, itinerary details, and feedback.

• Payment Information: Your payment details for processing transactions. All payments are handled through secure, third-party payment gateways, and we do not store your full card or UPI details on our servers.

• Communication Records: Records of our interactions via WhatsApp, email, phone calls, or other channels.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Fulfillment: To confirm your bookings, process payments securely, and share your travel itinerary.

• Customer Support: To provide customer service, send important travel alerts, and manage your inquiries.

• Service Improvement: To improve our services, website functionality, and customer communication based on your feedback and usage.

• Marketing (with Consent): To send you promotional updates and offers about our services. You may opt-out of these communications at any time.

3. Data Sharing and Disclosure

We value your trust and are transparent about how we share your data. We do not sell, rent, or distribute your personal data to third parties for their marketing purposes.

We may share limited information only with:

• Service Providers: Such as hotels, transport operators, guides, and activity vendors, strictly for the purpose of completing your booking.

• Legal Compliance: When required by law or to comply with a legal obligation, such as requests from government authorities.

4. Data Protection & Security

We take the security of your data seriously and implement appropriate technical and organizational measures to protect it.

• Your information is stored on secure servers and is never shared with third parties without your consent, except as outlined in this policy.

• We use secure payment gateways for all financial transactions and do not store sensitive payment information like card numbers or UPI PINs.

• Access to your personal data is restricted to authorized personnel only and is used solely for service-related purposes.

Please note that while we strive to use commercially acceptable means to protect your information, no method of electronic storage or transmission over the Internet is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights

You have the following rights regarding your personal data:

• Access & Correction: You may request to access, view, update, or correct your personal data.

• Deletion: You can request the deletion of your personal data, subject to certain legal obligations we may have.

• Opt-Out: You can unsubscribe from our marketing communications at any time by using the “unsubscribe” link in our emails or by contacting us directly.

6. Policy Updates

We may update this Privacy Policy occasionally to reflect changes in our practices, legal requirements, or operational needs. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please do not hesitate to contact us:

📧 Email: info@namokashitours.com
📞 Phone: 088403 14080